Find clear answers about our products, orders, shipping, and more—crafted to keep your OXERAA experience smooth and effortless.
PRODUCTS & QUALITY
Are all products sold authentic?
Yes. Every piece at OXERAA is an original creation, thoughtfully designed to reflect our vision of wearable art.
Each design is carefully developed in-house, inspired by vintage aesthetics, mythology, and timeless symbolism. From concept to final print, we focus on maintaining clarity, balance, and artistic integrity in every detail.
Our t-shirts are crafted using premium-quality fabrics and printed with precision to ensure a refined finish, durability, and comfort. We work closely with trusted partners to maintain consistent quality across every piece.
At OXERAA, we don’t follow trends — we create pieces that are meant to feel intentional, original, and enduring.
What makes OXERAA t-shirts unique?
Each OXERAA piece is designed as wearable art, inspired by vintage aesthetics, mythology, and symbolism. We focus on clean, timeless designs rather than fast trends.
What fabric do you use?
Our t-shirts are made using premium 240 GSM cotton, offering a structured fit, durability, and all-day comfort.
Are the prints long-lasting?
Yes. We use high-quality printing techniques to ensure sharp detailing and durability, so your design stays intact with proper care.
Will the color and print look exactly like the images?
We aim to keep visuals as accurate as possible. Slight variations may occur due to lighting or screen differences, but overall quality and design remain consistent.
SIZING & FIT
What is the fit of your t-shirts?
All our t-shirts come in a unisex oversized fit, designed to suit both men and women.
How do I choose the right size?
We recommend checking our size guide before ordering. If you prefer a relaxed look, go true to size; for a slightly fitted feel, consider sizing down.
ORDERS & SHIPPING
How long does it take to ship my order?
Orders are usually processed within 2–3 days and delivered within 4–8 working days, depending on your location.
Please note that delivery timelines are estimates and may vary due to unforeseen courier or logistical factors.
Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery (COD) is available for domestic orders within India.
Please note that COD is not available for international orders.
All international purchases must be completed using secure prepaid payment methods.
How can I track my order?
Once your order has been shipped, you will receive an email confirmation with the courier name and tracking details. You may use this information to track your shipment online until it reaches you.
Do you charge for shipping?
We offer complimentary shipping on all prepaid orders across PAN India.
For international orders, shipping charges are calculated based on the weight of the items.
Do you ship internationally?
Yes, OXERAA ships worldwide. International shipping charges are applicable and are calculated based on the order weight and destination.
Who handles our deliveries?
We partner with trusted and leading logistics providers to ensure your orders are delivered safely and reliably across all locations.
Are the prices inclusive of customs duties and taxes?
All prices on our website are inclusive of applicable taxes.
Please note that customs duties (if applicable) are not included and may vary based on the destination country. Any such charges are to be paid by the customer at the time of delivery, as per local regulations.
RETURNS & EXCHANGES
Do you accept returns or exchanges?
Yes, we offer easy exchanges in case of size issues or defects. Please refer to our return policy for details.
What happens if I receive a damaged or incorrect product?
In the rare event that you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear images for verification. Our team will review your request and assist you with an exchange or store credit, as per our Return & Exchange Policy.
What is your return & exchange policy?
We offer returns and exchanges on eligible items within the specified timeframe. Products must be unused, in their original condition, with all tags and packaging intact.
For complete details, please refer to our Return & Exchange Policy.
ORDERS & AVAILABILITY
Are your products limited edition?
Yes. OXERAA releases limited drops, and most designs are not restocked once sold out.
Can I customize designs or request specific prints?
Currently, we focus on curated collections and do not offer customization.
Can I cancel my order?
Yes, orders can be cancelled before they are dispatched. Once shipped, cancellations are no longer possible.
In case a product becomes unavailable, our team will inform you promptly, and you may cancel your order at no additional cost.
What payment methods do you accept?
We accept a wide range of secure payment options, including credit/debit cards, UPI, net banking, and select wallets. Cash on Delivery (COD) is also available on eligible orders.
Do you offer gift cards or corporate bulk orders?
Yes, we offer gift vouchers and also cater to corporate bulk orders and curated group purchases. For more details or personalized assistance, please contact our support team.
SUPPORT
How can I contact OXERAA?
You can reach us via Instagram DM or designs@oxeraa.com for inquiries related to orders, returns, or general assistance.
For time-sensitive concerns, feel free to connect with us by phone:
📞 (+91) 8422847040
🕙 Monday to Saturday | 11:00 AM – 7:00 PM (IST)
We’re here to ensure your experience with Oxeraa is seamless and effortless.
Still have questions? Reach out to us—we’re here to help.
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